How Are We Doing?

If you are thinking about purchasing a new or pre-owned car, truck or crossover from us here at Watertown Ford Chrysler, but aren’t quite sold yet, we encourage you to check out some of our testimonials from past customers.

Being cautious is very understandable. These reviews give an accurate description of the type of business we are here. If you have worked with us and would like to leave a testimonial, get in touch with us and let us know how we did.

374 Reviews

4.9 out of 5 stars

5 star

347

4 star

3 star

2 star

1 star

Sort by: Latest review first / Highest rating first

Wendy Rowland 10 Jul 2022

More than pleased with Watertown Ford! They were busy but the expected time was right on the money, and they have a very nice waiting area!

5 rate

Robert Dunn 09 Jul 2022

Quick, efficient and friendly service. Love their "snack bar"!!! Friendly and quality service at a reasonable price. Wait time for servicing seemed to be a bit longer than usual.

5 rate

Richard Berge 27 Apr 2022

Great parts people helped me fast finding what was needed. Service people are great with helping me out with services that were needed, and checked to see if I could get my truck in for services. Sales people are good to get you to right department.

5 rate

Skyler Quintanilla 13 Apr 2022

Extremely helpful when passing through town. The plastic covering on the undercarriage of our suv came unscrewed due to strong winds. Very friendly and quick to resolve the problem!

5 rate

Brittany Dukes 28 Mar 2022

Amazing staff and amazing service. I’m biased though since I worked here before. It did take two hours from my oil change and I was in the 30 minutes or less slot so that was a bummer but otherwise great place!

5 rate

Virginia Ramsey 25 Mar 2022

I have always been pleased with the service I get at Watertown, SD Ford. This last visit was also good. Tom, in service, was very helpfùl.

5 rate

Jeff Young 18 Mar 2022

Did a great job on brakes and steering damper on my F250. Got the truck fixed and back on the road as promised

5 rate

Michael Olson 17 Jan 2022

What started out as a seemingly bad experience in the service department was quickly remedied and turned out as a good experience due to Andy and Gina. Thank you both!! I’ll be back!! That’s not meant to be a threat!

5 rate

Darlene Copple 05 Dec 2021

Great costumer service and great people fast service and caring ❤ people

5 rate

Jennifer Gray 30 Nov 2021

Fantastic service! I was home for Thanksgiving and had a headlight out on my truck. I live west of the Twin Cities and the Ford Dealership in MN couldn’t get me in till December 20th. I called Watertown Ford, they just told me to swing in, no appointment needed. To me that was service that went... above and beyond! Thank you! Show more

5 rate