While on a roadtrip from Iowa to northern MN we ran into issues with my throttle sensor. After checking all the parts store in the arena and no one having our part we headed to the dealership’s service department. The whole department was amazing but especially the manager that helped us out. He scanned my car and got us the part we needed in under 15 minutes. He even hooked us up with a discount. They were lifesavers. We can’t say thanks enough!
2026-07-25
Jaelynn Gaspar, the service manager, was competent, extremely professional and courteous. Also, Jaelynn’s leadership characteristics were reflected in her staff that I interacted with as well. Jaelynn is not only an extremely competent professional, but a good hearted person as well. I give Jaelynn the highest level of performance on this evaluation of the service l received on my Jeep at Watertown Ford Chrysler on July 10, 2026.
2026-07-15
Wayne and Mikey (i hope the spelling is right), service department, completely saved us today!!! There are no words that could express my gratitude for them! I wont go i to the story, because it is long as hell, but just know these men are amazing! I will be recommending them to anyone who asks! I have never had anyone go to the lengths they did to help me before and I will be forever greatful!
2026-06-15
I’ve been going to this place for all of my service on my car since I’ve moved, and let me tell you if I could give more than 5 stars I would. They are super friendly and don’t mind answering all and any of my questions. While I was getting service done to my car I was also wanting to look at other cars and while trying to figure out numbers and paper work my 1yo would not sit still and they offered to watch him and walk around the dealership with him so we could get it all situated quickly. Whe... More
2026-05-15
I took my vehicle in for a couple of routine services that were needed and the staff was exceptionally professional and helpful. I happened to also need new tires, but they did not use high pressure sales - they simply offered the available options for the best price, and helped educate me about the promotions available. They made me aware of a military rebate I would not have otherwise known about. I was impressed with how efficiently all three services were completed and the quality of work... More
2026-04-07
Watertown Ford has excellent sales and service staff. Big shout out to Tony in Sales and Emily in Service. They go above and beyond. Third used vehicle we purchased from them and we are very happy.
2026-03-06
Very happy finding a very clean low mileage vehicle,,,as always Junior was great to work with and made the buying process quick and easy!! And was very helpful with any questions I had about the vehicle,, the entire staff is very friendly and helpful making you feel welcome!!! Five out of five stars!!!
2026-02-23
Went in to look and see what they had and called Tim Amy the salesman, he met us and we looked at some options a. He mentioned a suv i looked at it took it for a drive, came back told him I liked it he didn't pressure us in buying it told us to take a few days to think bout it but we decided to jump on it and bought it. Tim Amy is a top notch salesman never pressured us in any vehicle we have bought from him.
2026-02-05
What a wonderful experience from start to finish at the Watertown Ford Chrysler. I worked with Joe at the dealership and had nothing short of an exceptional experience. Joe was knowledgeable about the vehicle I was looking at and was able to thoroughly answer all of my questions. Joe was patient and very accommodating with me and my husband. I honestly felt like Joe wanted me to have the right vehicle for me and not once did I feel pressured. I also want to acknowledge the finance department and... More
2026-02-01
We do not owe a Chrysler, nor do we live in Watertown but we stopped here to charge our electric vehicle. This is the first road trip we’ve taken and are new to the ev world. That being said, we don’t really know what we’re doing. Multiple people who work here came to help us. When we realized we didn’t have the correct adapter to charge, one gentleman even offered to go and get his adapter from his home to assist us. Wonderful people that were helpful and very kind. 10 out of 10!
2025-12-29