What a wonderful experience from start to finish at the Watertown Ford Chrysler. I worked with Joe at the dealership and had nothing short of an exceptional experience. Joe was knowledgeable about the vehicle I was looking at and was able to thoroughly answer all of my questions. Joe was patient and very accommodating with me and my husband. I honestly felt like Joe wanted me to have the right vehicle for me and not once did I feel pressured. I also want to acknowledge the finance department and... More
2026-02-01
We do not owe a Chrysler, nor do we live in Watertown but we stopped here to charge our electric vehicle. This is the first road trip we’ve taken and are new to the ev world. That being said, we don’t really know what we’re doing. Multiple people who work here came to help us. When we realized we didn’t have the correct adapter to charge, one gentleman even offered to go and get his adapter from his home to assist us. Wonderful people that were helpful and very kind. 10 out of 10!
2025-12-29
I took my ford explorer for an oil change. They showed me proof how dirty the filters were and recommended changing. Then was told I needed tires and brakes. The experts helped me pick out the ones they thought would be best for my car. They picked up my car and returned it on time. Kept me updated during the whole process. The whole process went smooth and u couldn’t have asked for better service.Sandi is excellent and cares about her customers!!
2025-12-03
We love working with Jason and Ryan for all of our vehicles at Watertown Ford. They alway make it so easy for us and they are always friendly and helpful and very patient.
2025-11-18
Joe is the guy to buy cars from! He's super friendly and courteous. He answered all of our questions in a way we could understand and with full honesty. We left feeling like we had made a great decision. Emily and the guys in the shop were timely and thorough when they addressed issues with our other vehicle. Would highly recommend. Will definitely be returning to do business with them again in the future.
2025-11-12
Bought a 2025 ford bronco. Sales experience was great Randy Tupper did a fantastic job of explaining the bronco features to me. F&I did a great job also. Would recommend watertown ford for your next new or used vehicle
Thanks Mary Jane Swenson
2025-10-09
As I was out of town, traveling thru Watertown and my truck sprayed anti-freeze everywhere... I had no resources at all to troubleshoot and repair. I had the truck towed to Watertown Ford Chrysler and the personnel there took excellent care of me & my truck. Kudos to Sandy for her excellent communication and status of my Truck. Great Job!
2025-09-01
Stopped at Watertown Ford Service Dept. on a Saturday morning without an appointment. The AC quit working on my Ram 3500. They were able to verify right then and there that repairs would likely be covered under my extended warranty. They ordered parts and had it repaired within two weeks. Very satisfied!
2025-08-13
Being that we are not from Watertown, team members were extremely accommodating in trying to work with us virtually as much as possible to ensure a quick appointment once we were in town. Explained everything super well in a very timely manner and every person we encountered showed us kindness and respect.
2025-07-27
Great Company to do business with. They take good care of you before, during and after the sale. Bought my last 3 new trucks there and hopefully more in the future. Great experience. Would recommend Watertown Ford Chrysler to everyone.
2025-07-22